Waldorf Astoria Dubai Palm Jumeirah Hotel

We celebrated our five years of being married, my husband plan and surprised me with a nice suite and view of Burj. Upon check in, we were welcomed and amazed how warm and how big the smiles of the lounge staffs. We had a bubble bath, flowers and card from the team that was lead byTapz, Emma, Marjina and Eve from Kenya. In addition to that we had also the fruit carvings and coffee art fro m Dedang. In the beach and pool side, we were look after by Julius and Prince. Thank you so much Waldorf. We will be back next year.

This hotel fulfilled all expectations. Warm welcome upon a late arrival and a drink make you immediately feel very welcome. This hotel breathes a natural classy state of luxury and you can feel that everybody does their best to make guests feel at home..The hotel is a quiet gem just far away enough from the busy Dubai where it is harder to find quiet and peace. It takes about 30 minutes to get from the city center in the hotel. We had a great taxi driver from the hotel, Irfan, who drove us around Dubai and really did a fantastic job in helping us and showing us around. Thank you so much Irfan for your hospitality and all efforts. The rooms are very spacious and very well isolated, haven't slept so well in a hotel since months. Twice a day the rooms are cleaned and also here I want to thank the housekeeping for an amazing job and beautiful towel art that we had from Amar, Naga and Yogesh, great guys who do a great job. We had towels in the form of swans, monkeys, alligators. Thanks so much.

We were checked in by Edwina, who was very friendly and efficient, and were shown to our room within 5 minutes or so of arriving. The rooms are wonderful, very spacious and airy, in our opinion the Palm views are better than the gulf views, the central rooms in the building have the best views! Our room was serviced each day to the highest standard, and the towel animals are a sight to behold! We so looked forward to each new addition on our return from the beach! The food on Palm Avenue was really good, we ate there several times, including a lovely barbecue, the meat was all exceptional quality, the service just needs to be a little better, with better product knowledge and attention to detail. The service in Serafina was very good as usual, and we enjoyed some nice cocktails during happy hour, however, a little disappointed there is no longer any beer or wine options, just cocktails or gin available as Bogof! I had enjoyed a very nice Cabernet Sauvignon in previous years! Thanks to all the staff and management at the Waldorf, we will be back soon!

It is not easy to find a hotel like this. I really had a great experience at this hotel. I was absolutely delighted. The manager and staff of the hotel were very friendly. Rooms were big enough & actually clean. The breakfast and dinner were excellent. Overall, we really had a great stay. I don't have any complaints about the hotel. I would recommend this hotel to everyone.

This is a perfect place to escape European winter and relax with your family at the beach. You arrive at the hotel and feel at home. Modern spacious clean rooms with spectacular view over the Dubai skyline. The only inconvenient thing for us was the tap for hot and cold water, which is not so easy to control. Very attentive housekeeping. Excellent food. Even if you´re staying 4 weeks it´s still delicious and varied. The desserts are simply amazing, decorated with fresh berries and flowers, fantastic. Beautiful sand beach with very comfortable sunbeds. Wonderful service with cold water, towels and fresh fruits. Sometimes there are some events taking place in the hotel garden, but after 11 pm it´s quiet so you have no inconveniences. Our room was at the 5th floor, so we had also access to the lounge, which is open until 9 or 10 pm and where you can also have breakfast, afternoon tea and evening cocktails with some appetizers as well as any beverages the whole day long. But what we loved most of all was the service, it was amazing. All the staff of the lounge Emma, Raleena, Mark, Rajith, Evelyne, Ernelita, Tapedza, Marrijena, Naigil, Arnie and Earl, thank you so much for your kindness, you just made our stay. We will definitely come back.

very classy,, very comfortable,, celebrated my anniversary and was so happy from the complimentary arrangement and cake..